What are the products and services offered by MOO?
If your looking for business cards, postcards, greeting cards, Christmas cards, labels and all kinds of marketing stationary for your business, you can choose MOO as your answer. This website is a one stop shop for all your business marketing. For more details you can click on www.uk.moo.com.
What are the policies of return and reprint on MOO?
There are certain circumstances under which you may want to cancel your order or return it. The chief among these occasions are when the product is damaged, or the order does not meet the criteria you have placed or there is something missing. In such a case you can contact by telephone or on live chat support. Normally they give you a refund only when they cannot rectify a problem or a mistake, but that’s on the discretion of the company solely. For more details on this you could click on: http://uk.moo.com/help/faq/reprints-and-refunds.html
What are the shipping and delivery policies of MOO?
MOO delivers consignments and orders placed anywhere in the world so all you need to do is log on to the website and place an order. If you want the orders to be delivered before time choose express delivery. The orders are shipped five days a week i.e. Monday to Friday, you could also choose the options for rush or quick printing as well. Usually MOO tries to send even large orders together, and the shipping costs vary depending on the order and place. For more details you could click on: http://uk.moo.com/help/faq/delivery-and-turnaround.html
What is the guarantee offered by MOO?
Usually MOO tries to send the orders accurately i.e. they are as 100% correctly shipped out as the orders placed. In case the orders are not accurate you could reach them by clicking on their customer service link which is http://uk.moo.com/help/contact-us.html, that’s when someone will call you back or email you for the problem details. They either rectify the problem or ask you to re order the product for free. In case the problem is still not solved they give you a refund. For more details you can click on http://uk.moo.com/about/moo-promise.html
What is the number and method of reaching customer service at MOO?
You can contact the customer service at the company MOO by email, on live chat or by telephone. The telephone number is 0207 392 2780. The live chat and email options can be accessed by clicking on this link: http://uk.moo.com/help/contact-us.html
What are the methods of making payments for products at MOO?
At MOO they accept all debit, credit and visa cards. Alternatively you can also make a payment using your PAYPAL account and American Express cards as well.
Does MOO have a physical store to place orders?
MOO accepts orders and ships orders from its online stores only. You could choose these stores based on your locations which is either Europe or USA. These options are available to you by clicking on the link: http://uk.moo.com/help/contact-us.html
Does MOO offer an affiliate program?
Yes, MOO does offer an affiliate program. The following are the steps, you can send in your details and open an affiliate account, you can start displaying the website details, the products by copying the html code and pasting it on your website. Once you start referring people for placing orders on MOO, you start earning commissions. To get started please click on: http://uk.moo.com/affiliates/